Privacy Policy

This Privacy Policy (“Policy”) describes how Specialty Coffee Israel (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit our website, specialtycoffeeisrael.com, (the “Site”).

Information We Collect

We collect the following information about you:

  • Information you provide directly to us: This includes information you provide when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, shipping address, billing address, phone number, and payment information.
  • Information collected automatically: When you visit the Site, we may automatically collect certain information about your device and browsing activity. This information may include your IP address, browser type, operating system, referring URL, pages visited on the Site, and search terms used.

Use of Your Information

We use the information we collect about you for the following purposes:

  • To fulfill your orders and provide you with the products and services you request.
  • To send you marketing and promotional communications, including our newsletter, with your consent.
  • To personalize your experience on the Site.
  • To improve the Site and our services.
  • To prevent fraud and protect the security of the Site.

Sharing of Your Information

We may share your information with third-party service providers who help us operate the Site and provide our services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we have specified.

We may also disclose your information if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights or the safety of others.

Your Choices

You can choose to opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions in those communications.

You can also access, update, or delete your personal information by contacting us at [insert email address].

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

Children’s Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with information, please contact us and we will delete the information from our records.

Changes to this Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the Site. You are advised to review this Policy periodically for any changes.

Contact Us

If you have any questions about this Policy, please contact us at [insert email address].

Additional Information for Residents of the European Economic Area (EEA)

If you are a resident of the EEA, you have certain rights under the General Data Protection Regulation (GDPR). These rights include:

  • The right to access your personal information.
  • The right to rectify inaccurate information.
  • The right to erasure of your personal information.
  • The right to restrict the processing of your personal information.
  • The right to data portability.
  • The right to object to the processing of your personal information.

You can exercise these rights by contacting us at [insert email address].

Additional Information for Residents of California

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include:

  • The right to know what personal information we collect, use, and disclose about you.
  • The right to request that we delete your personal information.
  • The right to opt out of the sale of your personal information.

You can exercise these rights by contacting us at [insert email address].

Please note that we do not sell your personal information as defined by the CCPA.

By using the Site, you agree to the terms of this Policy.

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